Privacy Notice

1. «Responsible» for the treatment of your personal data. IGRAPHIC AGENCY («Responsible») in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, is the «Responsible» for the treatment of the personal that it collects from you, as «Holder» thereof. This «Comprehensive Privacy Notice» is the complement of any other simplified or short privacy notices that the «Responsible» has made available to you and which serves to inform you regarding the primary and secondary purposes for which your data will be processed personal

2. Address of the «Responsible». Av. Politécnico, Mza 1 Lt3 # 37 SM 504 CP 77533 Cancún Q. Roo México

3. Purposes of the processing of personal data. The «Responsible» collects your personal information through various collection channels, to carry out any of the aforementioned purposes and for which you gave us your personal data. Primary: (i) For the purchase of products and / or services by telephone and internet; ((ii) To inform and / or contact you, regarding the status of your purchases of goods and / or services; (iii) For the return and / or exchange of products; (iv) For security issues; (v) For purposes derived from the legal framework; (vi) To be our supplier of goods and / or services Secondary: (i) To send you our promotions by various means; (ii) To invite you to participate in raffles, raffles and contests; ( iii) To advertise on social networks, media and information, newspapers and magazines; (iv) To evaluate the quality of products and services, as well as to conduct satisfaction surveys; (v) To offer you any of our services and products; (vi) For marketing purposes, commercial prospecting and statistical and historical purposes.You may express your refusal regarding the processing of your personal data for secondary purposes, within the

5 working days following the fall He requested his data by sending an email to the privacy department at the following address: datospersonales@igraphic.com.mx, where he will be informed of the procedure to follow so that his data is no longer used for secondary purposes for which he does not it is desired that your personal data be processed.

4. Personal data collected. Depending on the purposes for which you provide us with your personal data, we will request the following categories: personal identification and contact data, personal property data.

5. Use of Cookies and Web Beacons. We inform you that this website has SSL security locks, cookies and other tracking tools implemented, which you can consult in the «site security» section on this page.

6. Revocation of consent. In the case that you wish to revoke the consent that you have given us for the treatment of your personal data, it will be necessary to send an email to the privacy department: datospersonales@igraphic.com.mx where you will be informed of the procedure to follow, taking into consideration the type of relationship that you established with the Responsible for the treatment of your personal data.

7. Limits to the use and / or disclosure of your personal data. To limit the use or disclosure of your personal data, it will be necessary to send an email to the privacy department: d datospersonales@igraphic.com.mx, where you can request to be included in the internal exclusion lists of not contacting for promotional purposes and marketing. Likewise, you can register in the public registry to avoid publicity from the Federal Consumer Prosecutor, by accessing the following link, http://repep.profeco.gob.mx/. In the event that you need to limit its use or disclosure for other purposes, you must send your request to the aforementioned email, where you will be informed of the procedure to follow, taking into account the type of relationship that you established with the Responsible for the treatment of your personal data

8. Exercise of rights A.R.C.O. To exercise the rights of access, rectification, cancellation and opposition regarding your personal data, you must do so, by sending an email to the privacy data department at the following address: datospersonales@igraphic.com.mx, attaching the following information and documents : i) Current Official Identification, ii) Full Name of the Holder, iii) Clear description of the personal data subject to the exercise of the right exercised. Also, you must fill out the form that will be sent to you by email. You will have an answer by email, regarding the origin or not of the exercise of your right, within the next 20 business days of receiving your email. Within the next 15 business days after the previous answer, in the event that your right is applicable, it will be applied.

9. Transfers. Pursuant to article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, we may transfer your national or international data, without your consent, to Government, Administrative and / or Judicial, Municipal Authorities, State or federal companies, subsidiaries, subsidiaries, controlling companies or those belonging to the same group of companies that operate under the same internal processes and policies, to Health Authorities, or private entities of health services, merchants, whether individuals or legal entities, to comply with any of the purposes indicated in this privacy notice, including those that are necessary to comply with the laws or that have been legally required to safeguard the public interest, for the procurement or administration of justice, when necessary for the recognition, exercise or defense of a right in a process judicial, when necessary for the prevention or medical diagnosis, management and / or provision of health or medical services, when necessary or resulting from the obligations of a contract concluded or to be concluded, or finally, to maintain or comply with legal relationships between owner and Responsible.

10. Modifications to the privacy notice. This privacy notice may be modified and / or updated for different reasons, including legal ones. Therefore, the «Responsible» will make available to the owner, the updated version of the privacy notice, on the website: http://igraphic.com.mx and in the customer service modules.

Date of last update: 01/01/20